Frequently Asked Questions
Q: Can I bring my Pet?
A: Pets are welcome inside the Park & Stay camping area only. It is a privilege, so please adhere to all rules given to you upon entry and clean up after your pets at all times. All pets must be on a lead. Please note that no pets are allowed in the Show area anywhere past the entry gate, so if you are only visiting for the day it will be best to leave your pets at home.
Q: Do you have disability parking for permit holders?
A: Yes, this is next to our Show entrance so please advise the parking team on arrival and they will park you accordingly.
Q: I have brought my tickets online but I have not received any confirmation, what do I do?
A: Please email your full name, purchase date and email address through to [email protected] and we will get back to you.
Q: How do I book a powered site?
A: Please refer to the Park & Stay page on this website and please note powered sites need to be pre-booked and will close approximately 2 weeks prior to the Show unless sold out. Charges for powered sites will apply and you will still need to pay $10 cash on arrival to the NZMCA Parking Team.
Q: Do I need to book a non-powered site?
A: No, just turn up and pay your $10 cash on arrival to the NZMCA Parking Team. Arrival times can be noted on the Park & Stay page on this website.
Q: Can I be parked next to my friends?
A: Where you are parked is based purely on your arrival time, we are unable to reserve parks. If you wish to be parked next to your friends you will need to arrive together and advise the parking team. They will do their best to accommodate this for you.
Q: Do you offer shuttle services to the Show from Cambridge or Hamilton?
A: We do not offer shuttle services to Mystery Creek.
Q: Do you have mobility scooters available to hire at the Show?
A: Yes, Nordic Mobility will be providing this service. There will be limited scooters available, so we recommend you pre-book this service by calling them directly on 0800 69 66 73.
- $20 half day hire
- $40 full day hire
Q: Are online tickets refundable?
A: Online tickets are exchangeable only for alternate Show tickets within the same year.